1.Who We Are
This Privacy Notice is issued by I One Two Venture Pte. Ltd. (UEN 202436101C), an Exempt Private Company Limited by Shares incorporated in Singapore ("Company", "we", "us", or "our"), with registered office at 2 Peck Seah Street, #02-01, Air View Building, Singapore 079305.
We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and any regulations or guidelines issued thereunder.
The Brand Essential by BWS is a product published and sold by I One Two Venture Pte. Ltd. All purchases, payments, and customer data collected through The Brand Essential by BWS are processed under the name and legal entity of I One Two Venture Pte. Ltd. (UEN 202436101C).
This notice explains how we collect, use, disclose, and protect personal data when you interact with our website and services.
2.Data We Collect
We may collect the following categories of personal data:
| Category | Examples | Source |
|---|---|---|
| Identity data | Name | Provided by you |
| Contact data | Email address | Provided by you |
| Transaction data | Purchase history, payment reference (not full card details) | Provided by you / payment processor |
| Technical data | IP address, browser type, pages visited, time and date of visit | Collected automatically |
| Communications | Enquiries or correspondence you send us | Provided by you |
We do not collect sensitive personal data (such as NRIC numbers, financial account details, or health information) through this website unless you voluntarily provide it in the course of a specific request and we have an appropriate basis to receive it.
3.How We Use Your Data
We use personal data collected for the following purposes:
- Fulfilling your purchase — to process payments, deliver digital products, and issue purchase confirmations;
- Customer support — to respond to your enquiries, address issues, and provide assistance;
- Service improvement — to understand how our website is used and to improve our content and user experience;
- Legal and compliance — to comply with our legal obligations under Singapore law and to protect our legal rights;
- Communications — to send you transactional notifications related to your purchases. We will only send marketing communications where you have given your consent, and you may withdraw this consent at any time.
4.Legal Basis for Processing
Under the PDPA, we collect, use, and disclose personal data on one or more of the following grounds:
- Consent — where you have given us consent to process your data for a specific purpose;
- Contractual necessity — where processing is necessary for the performance of a contract with you (e.g. fulfilling a purchase);
- Legitimate interests — where processing is necessary for our legitimate business interests, provided these are not overridden by your interests or rights;
- Legal obligation — where we are required to process your data to comply with applicable law.
5.Disclosure of Your Data
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service providers — third parties who assist us in operating our website and delivering our services (e.g. payment processors, email delivery services, hosting providers). These parties process data on our behalf and are required to handle it in accordance with applicable data protection laws;
- Legal authorities — where required to do so by law, court order, or government authority;
- Professional advisers — such as lawyers or accountants, where necessary in the course of our business operations.
We require all third-party service providers to respect the security of your personal data and to treat it in accordance with the law.
6.Retention of Data
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In general, we retain transaction and purchase records for a period of up to five (5) years in accordance with Singapore's record-keeping requirements. Technical and usage data is retained for a shorter period consistent with our operational needs.
When personal data is no longer required, we will securely delete or anonymise it.
7.Your Rights
Under the PDPA, you have the right to:
- Access — request access to the personal data we hold about you;
- Correction — request that we correct any inaccurate or incomplete personal data;
- Withdrawal of consent — withdraw consent to our use of your personal data for non-essential purposes at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal;
- Data portability — where applicable under the PDPA, request that we transmit your personal data to another organisation.
To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
8.Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and to collect usage data. Cookies are small text files placed on your device when you visit a website.
We may use:
- Essential cookies — necessary for the website to function;
- Analytics cookies — to understand how visitors interact with our website (e.g. pages visited, time spent). Where such tools are used, data may be processed by third-party analytics providers.
You may disable cookies through your browser settings. Please note that doing so may affect the functionality of parts of our website.
9.Security
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you believe your personal data has been compromised, please contact us immediately.
10.Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or in applicable law. We will indicate the date of the most recent update at the top of this page.
We encourage you to review this notice periodically. Where changes are material, we will take reasonable steps to notify you.
11.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or the personal data we hold about you, please contact us at:
I One Two Venture Pte. Ltd.
2 Peck Seah Street, #02-01
Air View Building
Singapore 079305
UEN: 202436101C
Email: admin@i-onetwo.com
We will endeavour to respond to all legitimate requests within 30 days.